Track · Scan · Analyze · Alert
How social listening works, step by step
Add your brand, products and competitors, and EyeOut scans every channel in real time, reads sentiment, emotion and themes with AI, rolls up share of voice and a daily digest, and gets you the spike or crisis alert first. Here is exactly how real-time brand monitoring runs, from the first keyword to a crisis caught early.
Real-time across web, social, podcasts, forums and reviews, with AI sentiment and a crisis radar that fires first. Self-serve mid-market pricing, cancel anytime.
Brand monitoring, end to end
How social listening works in four steps
No dashboards to babysit and no mentions to chase by hand. EyeOut does the scanning, reading and alerting; you watch the conversation, your share of voice and the spikes that matter.
01 / TRACK
Add your brand and competitors
Tell EyeOut what to watch: your brand and products, your competitors, and the keywords and topics you care about. Setup takes minutes and you can refine what is tracked at any time.
02 / SCAN
EyeOut scans every channel
EyeOut continuously scans the web, news, X, Reddit, Instagram, forums, podcasts and review sites, so every mention is captured the moment it is published, including the blind spots most tools miss.
03 / ANALYZE
AI reads sentiment and themes
AI reads every mention for sentiment, emotion and theme, clusters them into the topics driving the conversation, rolls up your share of voice against competitors, and writes a plain-English daily digest.
04 / ALERT
You get the spike alert first
EyeOut baselines normal volume and sentiment per source, then alerts the instant something spikes, by email, Slack or webhook, with a severity level and a suggested first move so you act before it spreads.
See it for yourself
Watch the mentions stream in
Enter a brand and watch real-time mentions stream in across channels, each scored for sentiment by AI, while a crisis spike alert fires the moment volume jumps off its baseline. This is brand monitoring, live.
- Mentions stream in across web, social, Reddit, forums and reviews
- AI scores each one for sentiment, emotion and theme
- A spike or crisis alert fires with a severity level
- Each alert comes with a suggested first move
Start watching to see mentions stream in from every channel with live sentiment.
Sentiment
Share of voice
Negative mention spike detected
on Reddit and forums, up 320% vs baseline. Severity: High.
Suggested first move: review the batch threads and prepare a holding response before it spreads to news.
Live, interactive sample · every channel · no card needed
This is a live sample. Watch your own brand across every channel and get the alert the moment something spikes.
Real-time across web, news, social, podcasts, forums and reviews · AI sentiment · spike and crisis alerts
Across the whole conversation
One platform tracks, reads and alerts
The same platform runs every stage of brand monitoring, so you are not stitching a scraper to a sentiment model to a spreadsheet to a Slack channel.
Cross-channel coverage
EyeOut scans web, news, X, Reddit, Instagram, forums, podcasts and review sites in real time, so every mention of your brand is captured the moment it is published, including the channels most tools skip.
AI reads sentiment and themes
AI reads every mention for sentiment, emotion and theme, clusters them into the topics driving the conversation, and rolls up your share of voice against competitors automatically.
Spike and crisis radar
EyeOut baselines normal volume and sentiment per source, then fires a spike or crisis alert with a severity level and a suggested first move, so you catch a problem before it spreads.
What changes when you run EyeOut
Catch issues early, know your share of voice, get the week back
When AI reads the whole conversation instead of you skimming feeds, the outcome shows up as a clean daily digest and an alert that reaches you before anyone else.
Crisis caught early
EyeOut baselines normal and alerts on a real anomaly with a severity level and a suggested first move, so you act before a spike becomes a story.
Real-time, not yesterday
Mentions are captured the moment they are published across every channel, so nothing sits unseen while a thread climbs.
Share of voice you can see
AI rolls up your share of voice against competitors, so you always know where you stand in the conversation.
AI reads it for you
Sentiment, emotion and theme clustering plus a plain-English daily digest mean you spend time deciding, not scrolling.
Coverage depends on what each source makes publicly available. EyeOut reads public mentions and is GDPR-ready, and you stay in control of what is tracked.
Go deeper
Explore how each part of brand monitoring works
Track every mention of your brand across web, social, Reddit, forums and reviews in real time.
ExploreGet the spike alert first, with a severity level and a suggested first move, before it spreads.
ExploreTrack competitors and see your share of voice in the conversation, side by side.
ExploreStop missing mentions. Run social listening that alerts you first.
Add your brand and competitors and EyeOut scans every channel, reads sentiment with AI, rolls up share of voice, and gets you the spike alert first with a suggested first move. Self-serve, cancel anytime.
Real-time · AI sentiment · GDPR-ready