Listening & monitoring · Crisis monitoring
Crisis monitoring that alerts you before a story spreads
A crisis rarely starts on the front page. It starts as a thread, a review, a clip, or a wave of angry posts that build for hours before anyone in the room notices. Crisis monitoring means catching that build early, and EyeOut watches volume and sentiment across web, news, X, Reddit, Instagram, forums, podcasts and review sites for exactly those signals.
When mentions spike or sentiment lurches negative, EyeOut fires an alert first, with the posts and themes driving it attached, so you can assess and respond while the issue is still small. As a social media crisis management tool, it gives your team the early radar and the context to act, instead of finding out from a journalist. Start watching today.
Add a brand · watch every channel · read sentiment · catch the spike
Start watching to see mentions stream in from every channel with live sentiment.
Sentiment
Share of voice
Negative mention spike detected
on Reddit and forums, up 320% vs baseline. Severity: High.
Suggested first move: review the batch threads and prepare a holding response before it spreads to news.
Live, interactive sample · every channel · no card needed
This is a live sample. Watch your own brand across every channel and get the alert the moment something spikes.
Real-time across web, news, social, podcasts, forums and reviews · AI sentiment · spike and crisis alerts
Self-serve no sales call
Cancel anytime no annual lock-in
Why it works
What your team gets with crisis monitoring
Early radar
Spikes in volume or negativity trigger an alert before a story reaches the mainstream, buying you the hours that matter most.
Context attached
Every alert comes with the posts, sources and themes behind the spike, so your team can assess severity instantly.
Watch it unfold
Track the issue live as it spreads or settles across channels, so you know whether your response is working in real time.
What it handles
Watched, read and flagged in real time
EyeOut watches every channel for your brand, scores each mention for sentiment and emotion, rolls it up into share of voice and a daily digest, and alerts you the second a real spike begins.
- Detects volume and sentiment spikes in real time
- Alerts your team first, before a story spreads
- Attaches the posts and themes driving each spike
- Tracks an unfolding issue across every channel
- Shows whether your response is calming things down
Why EyeOut
One tool for cross-channel brand monitoring
Not a social-only listener and not a sales-gated enterprise platform. Watch every channel, read the sentiment, track share of voice and catch the spike, in one place, self-serve.
Watches every channel
Web, news, X, Reddit, Instagram, forums, podcasts and review sites in one feed, including the blind spots most affordable tools skip.
Catches the spike
AI baselines your normal volume and sentiment, then alerts on a real anomaly with a severity and a suggested first move, in real time.
Reads it for you
Sentiment, emotion, theme clustering and a plain-English daily digest, so you act on the story instead of scrolling a firehose.
Good questions
Questions about crisis monitoring
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Learn moreStart watching your brand today.
Add your brand and EyeOut watches every channel in real time, reads the sentiment, tracks share of voice, and warns you the second a spike begins. Self-serve, cancel anytime.
Real-time across web, news, social, podcasts, forums and reviews · AI sentiment · spike and crisis alerts