EyeOut

Features

Social media monitoring features built to catch everything

EyeOut is a social media monitoring tool that tracks your brand, products and competitors across web, news, X, Reddit, Instagram, forums, podcasts and review sites in real time, reads sentiment, emotion and themes with AI, fires crisis alerts before anyone else, and measures your share of voice. Here is every capability, and how it keeps you ahead of the conversation.

See the features

Real-time across every channel · AI sentiment and emotion · crisis radar that fires first

Real-time AI sentiment GDPR-ready

Track, read, alert one platform

Cross-channel every source

The features in action

Your brand monitoring, working the conversation in real time

Enter a brand and watch mentions stream in across channels, each scored for sentiment by AI, as a crisis spike alert fires the moment volume jumps off its baseline. This is the product, running live.

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Live mentions web · social · news · podcasts · reviews

Start watching to see mentions stream in from every channel with live sentiment.

Sentiment

Share of voice

Negative mention spike detected

on Reddit and forums, up 320% vs baseline. Severity: High.

Suggested first move: review the batch threads and prepare a holding response before it spreads to news.

Live, interactive sample · every channel · no card needed

This is a live sample. Watch your own brand across every channel and get the alert the moment something spikes.

Real-time across web, news, social, podcasts, forums and reviews · AI sentiment · spike and crisis alerts

Every capability

One platform that tracks, reads, alerts and measures

Most monitoring tools stop at a keyword feed and a sentiment percentage. EyeOut covers every channel, reads the conversation with AI, and fires the alert first, so the outcome reaches you instead of sitting in a dashboard.

Cross-channel coverage

EyeOut tracks your brand across web, news, X, Reddit, Instagram, forums, podcasts and review sites in real time. The blind spots most tools skip, podcasts, forums and reviews, are first-class sources here.

AI sentiment and emotion

Every mention is read by AI for sentiment and the emotion behind it, so you see not just whether people are positive or negative, but how strongly they feel and why.

Spike and crisis radar with severity

EyeOut baselines normal volume and sentiment per source, then fires an alert on a real anomaly with a severity level and a suggested first move, so you catch a crisis before it spreads.

Share of voice

See how much of the conversation belongs to you versus your competitors over time, by channel and by topic, so you always know where you stand.

Competitor tracking

Track competitors alongside your own brand, compare sentiment and volume, and spot the moments their customers are unhappy and ready to switch.

AI daily digest and theme clustering

AI clusters mentions into the themes driving the conversation and writes a plain-English daily digest, so you start the day knowing what happened without reading every post.

Slack, email and webhook alerts

Alerts reach you where you already work, by email, in Slack, or pushed to any system over webhooks, each with severity and context so the right person acts fast.

Historical data and export

Look back across the full history of your brand conversation, compare periods, and export mentions and reports for stakeholders whenever you need them.

Built for mid-market teams

Self-serve setup, no sales call required, and pricing that scales with your volume. Start watching today and add keywords, channels and seats as you grow.

Crisis radar by design

AI baselines normal, then alerts you first

The spike radar is not a bolt-on. EyeOut learns the normal volume and sentiment of every source, then alerts on a real anomaly with a severity level and a suggested first move, so you act before it becomes a story.

  • AI baselines normal volume and sentiment per source
  • Alerts on a real anomaly, not every passing blip
  • Each alert carries a severity level and a suggested first move
  • Delivered by email, Slack or webhook the moment it fires
ALERT · {{ acmebrand }}

Volume spike detected

Reddit mentions up 7x over baseline in the last hour

Sentiment turning negative

Dominant theme: a shipping delay on the new release

Suggested first move

Post an acknowledgement and route to support before it spreads

Pushed to Slack · #brand-watch
Share of voice this week Live

48%

Your share

+71%

Positive

9.2k

Mentions

NEW Product launch buzz +2.1k
X Praise for support +840
REDDIT Pricing thread watch Watch
Daily digest · themes clustered Updated live

Sentiment and share of voice

Read the sentiment, cluster the themes, measure your share

AI reads every mention for sentiment and emotion, clusters them into the themes driving the conversation, and rolls up your share of voice against competitors, so you walk into every meeting knowing exactly what people are saying and where you stand.

  • Scores every mention for sentiment and the emotion behind it
  • Clusters mentions into the themes driving the conversation
  • Rolls up your share of voice against competitors by channel
  • Writes a plain-English daily digest so nothing is missed

Social media monitoring that catches everything

Add your brand and competitors and EyeOut scans every channel, reads sentiment with AI, measures your share of voice, and fires the crisis alert first with a suggested first move. Self-serve, cancel anytime.

Real-time across every channel · AI sentiment and emotion · crisis radar that fires first