Channels · Review monitoring
Review monitoring software that catches every new review
Reviews shape buying decisions long before a prospect ever talks to you, so a missed bad review is a missed chance to respond. Review monitoring software watches the review sites for you, and EyeOut tracks new reviews of your brand and products across review platforms in real time.
Each review is scored for sentiment and grouped by theme, so you can see what customers consistently love and where the same complaint keeps recurring. A drop in rating or a wave of negative reviews fires an alert first. EyeOut combines reviews with web, news, social, forums and podcasts, so reputation issues never hide on a single site. Start watching your reviews today.
Add a brand · watch every channel · read sentiment · catch the spike
Start watching to see mentions stream in from every channel with live sentiment.
Sentiment
Share of voice
Negative mention spike detected
on Reddit and forums, up 320% vs baseline. Severity: High.
Suggested first move: review the batch threads and prepare a holding response before it spreads to news.
Live, interactive sample · every channel · no card needed
This is a live sample. Watch your own brand across every channel and get the alert the moment something spikes.
Real-time across web, news, social, podcasts, forums and reviews · AI sentiment · spike and crisis alerts
Self-serve no sales call
Cancel anytime no annual lock-in
Why it works
What your team gets with review monitoring
Every review site
New reviews across the platforms that matter are tracked in one place, so you do not have to check each site by hand.
Themes that repeat
AI groups reviews by theme, surfacing the recurring praise and complaints that point straight at what to keep or fix.
Catch a slide early
A falling rating or a cluster of negative reviews triggers an alert first, so you can respond before it dents conversion.
What it handles
Watched, read and flagged in real time
EyeOut watches every channel for your brand, scores each mention for sentiment and emotion, rolls it up into share of voice and a daily digest, and alerts you the second a real spike begins.
- Tracks new reviews across review sites in real time
- Scores sentiment and groups reviews by theme
- Alerts you to negative review waves
- Compares your reviews against competitors
- Brings reviews into your wider monitoring
Why EyeOut
One tool for cross-channel brand monitoring
Not a social-only listener and not a sales-gated enterprise platform. Watch every channel, read the sentiment, track share of voice and catch the spike, in one place, self-serve.
Watches every channel
Web, news, X, Reddit, Instagram, forums, podcasts and review sites in one feed, including the blind spots most affordable tools skip.
Catches the spike
AI baselines your normal volume and sentiment, then alerts on a real anomaly with a severity and a suggested first move, in real time.
Reads it for you
Sentiment, emotion, theme clustering and a plain-English daily digest, so you act on the story instead of scrolling a firehose.
Good questions
Questions about review monitoring
Explore more
More ways teams monitor their brand with EyeOut
Start watching your brand today.
Add your brand and EyeOut watches every channel in real time, reads the sentiment, tracks share of voice, and warns you the second a spike begins. Self-serve, cancel anytime.
Real-time across web, news, social, podcasts, forums and reviews · AI sentiment · spike and crisis alerts