Channels · Review monitoring
EyeOut does not monitor review sites or app stores directly
The short answer
EyeOut has no integration with Trustpilot, Google reviews, app stores or any other review platform, and no plan changes that. What it does is scan Google News, Reddit, Mastodon, Hacker News, Lemmy forums and Apple Podcasts twice an hour for your tracked keywords, score sentiment with AI, and, from Growth, fire a spike alert. A review-site story reaches you through EyeOut only once it is covered by one of those sources, for instance a news writeup or a Reddit thread quoting the reviews. Plans start at $39 per month billed yearly, self-serve.
People search for review monitoring software, and the honest answer belongs on this page rather than a vague promise. EyeOut does not read Trustpilot, Google reviews, app-store ratings or any other review platform, on any plan. That is a real limit, not a pricing gate, and we would rather say it plainly than sell a feature we cannot deliver.
What EyeOut actually does: it scans Google News, Reddit, Mastodon, Hacker News, Lemmy forums and Apple Podcasts twice an hour for the keywords you track, scores each mention for sentiment, and, from Growth, fires an alert when a keyword jumps well above its own 7-day average. If a review pattern gets picked up by a news outlet or discussed on Reddit, that conversation lands in your feed. If it stays entirely on a review site, EyeOut will not see it, so a dedicated review-collection or review-monitoring tool is the right complement for that specific job.
Start watching to see mentions from news, Reddit, Mastodon and forums with sentiment.
Sentiment
Share of voice
Negative mention spike detected
on Reddit and forums, up 320% vs baseline. Severity: High.
Suggested first move: review the batch threads and prepare a holding response before it spreads to news.
Interactive demo on a representative mention set. Your own workspace scans every source twice an hour.
Watch your own brand across news, Reddit and forums and get the alert when something spikes.
Every 30 minutes across Google News, Reddit, Mastodon, Hacker News, Lemmy and Apple Podcasts. AI sentiment, spike and crisis alerts.
Add a brand · watch news, Reddit and forums · read sentiment · catch the spike
Self-serve no sales call
Cancel anytime no annual lock-in
Why it works
What your team gets with review monitoring
No review-site or app-store connection
EyeOut does not read Trustpilot, Google reviews or app-store ratings on any plan. That is a real limit, not a pricing gate.
What actually surfaces a review-site story
Google News, Reddit, Mastodon, Hacker News, Lemmy and Apple Podcasts, scanned twice an hour, catch a review pattern once it spills into one of those places.
Pair it with a dedicated review tool
If watching Trustpilot, Google and app-store reviews directly is the job, a dedicated review-monitoring tool covers that gap; EyeOut covers news, Reddit, Mastodon, forums and podcasts alongside it.
What it handles
Watched, read and flagged twice an hour
EyeOut watches Google News, Reddit, Mastodon, Hacker News, Lemmy and podcasts for your brand, scores each mention for sentiment, rolls it up into a daily digest and share of voice, and alerts you when a real spike begins.
- Tells you plainly that review sites and app stores are not directly monitored
- Scans Google News, Reddit, Mastodon, Hacker News, Lemmy and Apple Podcasts twice an hour
- Catches a review-site story once it is covered by one of those sources
- Scores every mention it does catch for sentiment with AI
- Fires a spike alert from Growth when a keyword jumps above its 7-day average
Why EyeOut
One tool for cross-channel brand monitoring
Not a social-only listener and not a sales-gated enterprise platform. Watch news, Reddit, forums and podcasts, read the sentiment, track share of voice and catch the spike, in one place, self-serve.
Watches news, Reddit and forums
Google News, Reddit, Mastodon, Hacker News, Lemmy and Apple Podcasts in one feed, including the blind spots most affordable tools skip.
Catches the spike
AI baselines your normal volume and sentiment, then alerts on a real anomaly with a severity and a suggested first move, twice an hour.
Reads it for you
Sentiment, emotion, theme clustering and a plain-English daily digest, so you act on the story instead of scrolling a firehose.
Good questions
Questions about review monitoring
Explore more
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Add your brand and EyeOut watches news, Reddit, forums and podcasts twice an hour, reads the sentiment, tracks share of voice, and warns you when a spike begins. Self-serve, cancel anytime.
Twice-an-hour across Google News, Reddit, Mastodon, Hacker News, Lemmy and Apple Podcasts · AI sentiment · spike and crisis alerts